01924 689675 or 07785774030

Terms & Conditions

Welcome to the website of Pretty Seating, if you access our website and/or make a booking with us then these terms & conditions apply you agree to be bound by these terms and conditions.

Please read carefully as these contain important information.

General terms and conditions

This website is owned and operated by CL Creative Limited, trading as Pretty Seating

Trading Address

21 The Paddock
West Yorkshire
WF12 8BY
Company Registration Number:

If you have any queries about our terms and conditions, or should you have any comments or complaints on or about our website, then please contact us on 01924 689675 or 07785774030 or at hire@prettyseating.co.uk

1. The contract between us

To create a contract between you and us the following steps as follows are required:

Your booking will be placed in writing (physical or electronic)

We must receive a deposit of 50% of the final balance. Your deposit represents an offer on your part to purchase our service

We must receive a returnable damage waiver deposit, amount determinable by the number of covers hired, this deposit will be returned after a satisfactory inspection of our products on their return.

We will send you a booking confirmation email, detailing the booking you have made, the deposit paid and the remaining balance.

Booking acceptance and the completion of the contract between you and us will take place on the return of your damage waiver deposit, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the cancellation rights outlined in section 13.

Non acceptance of a booking may be a result of one of the following;
  • Our inability to fulfil your order due to other bookings on the same date
  • The product you ordered being unavailable from stock due to other bookings on the same date
  • The identification of a product or pricing error
  • Our inability to obtain a deposit at the time of booking
  • Our inability to obtain the full balance prior to your event

2. Ownership of rights

All rights, including copyright, in this website are owned by Curtis Group trading as Pretty Seating. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

3. Accuracy of content

We have taken great care in the preparation of the content of this website, in particular with regard to prices quoted are correct at the time of publishing and that all products have been accurately described. Moreover, orders will only be accepted if there are no errors in the description of our products, or prices advertised on this website.

Our service is provided subject to its product description which sets out additional specific conditions and services including, without limitation, terms and conditions concerning the non acceptance of bookings. We cannot confirm the price of your booking until your booking is accepted in accordance with the steps outlined in section 1.

4. Damage to your computer

We attempt to ensure this website is free from defects, viruses and other malicious software. However, we cannot guarantee that your use of this websites or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure the equipment you are using is correct to access this website, and also to ensure you are adequately protected against viruses and other malicious software. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

5. Availability

All bookings are subject to acceptance and availability. If the items you have requested are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to select another item from stock or cancel your order.

6. Booking errors

You are able to correct errors on your booking up to 5 days prior to your event subject to availability and additional charges.

7. Price

The prices payable for our services are as set out in our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.

Wherever it is not possible to accept your booking of the specification and description at the price indicated, we will advise you by email and offer our service at the price stated in the email and will state the period for which the offer or the price remains valid.

8. Payment terms

Upon booking you are subject to a 50% deposit, and a damage waiver deposit, your booking will be confirmed once the payment has cleared. You will be required to pay the remaining balance at least 28 days prior to your event.

For events booked within 28 days, the full balance must be paid along with the damage waiver deposit at the time of booking. Your booking will be confirmed once payment has cleared.

If it is not possible to obtain full payment for prior to 28 days before your booking then we will cancel your booking, any payments will be refunded in accordance with our Cancellation terms (See section 13). This does not affect any other rights we may have.

9. Delivery & Set Up

9.1 Delivery & set up charges are free for anyone hosting their event within West Yorkshire; this is limited to the following post code regions: BD HD WF LS HX

9.2 Delivery & Set up charges for regions outside of West Yorkshire are subject to an additional charge which will be confirmed on your quotation.

9.3 We will deliver and set up our products to the address you as specify as your venue. It is important that this address is accurate.

We accept no liability if a delivery and set up is delayed or does not reach your venue because you did not give us the correct address details. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).

9.4 You will be responsible for the items you have ordered when they have been set up for you. Once items have been set up they will be held at your own risk and we will not be liable for their loss or destruction. Any loss, damage or destruction will incur a charge taken from your damage waiver deposit as set out in section 11.

10. Risk and ownership

Risk of damage to or loss of the items passes to you at the time of set up. You will be responsible for our items and we will not be liable for their loss, damage or destruction. Any loss, damage or destruction will incur a charge taken from your damage waiver deposit as set out in section 11.

At all times items will remain under the ownership of Pretty Seating

11. Damages & Missing Items

On your quotation we will highlight a damage waiver deposit, this deposit is fully refundable after your event once our items have been cleaned and inspected.

If there are any missing items or damage to any of our items we reserve the right to withhold part or all of your damage waiver deposit to the value of the cost of our item(s). Should our replacement costs be more than that of your damage waiver deposit we reserve the right to invoice you the subsequent difference between the cost of the replacement item(s) and your damage waiver deposit.

Your damage waiver deposit will be refunded on successful inspection of our items by cheque within 28 days.

12. Acknowledgement and acceptance of your booking

You will need to provide us with your e-mail address and we will acknowledge your order by sending you a Booking Confirmation email. We will email you again to confirm the date and time that we intend to deliver and set up.

13. Cancellation rights

13.1 You are entitled to cancel your booking at any time; cancellations must be stipulated in writing through physical or electronic format.

13.2 Should you choose to cancel your booking you will be subject to the following charges:
Number of days prior to event Refund Due
90 days or more 75% of deposit and 100% of any further payments
Between 89 days & 49 days 50% of deposit and 100% of any further payments
Between 48 days & 28 days 0% of deposit and 100% of any further payments
Between 27 days & 14 days 0% of deposit and 75% of any further payments
Between 13 days & 49 days 0% of deposit and 50% of any further payments
Between 13 days & 8 days 0% of deposit and 25% of any further payments
7 days or less 0% of deposit and 0% of any further payments
13.3 Should you choose to cancel, your damage waiver deposit will be refunded in full

13.4 All refunds will be issued as soon as possible, and we will aim to issue your refund within 30 days. All refunds will be made by the original method of payment

13.5 We will not be liable for any charges you may incur due to your refund being received within 30 days of cancellation.

14. Cancellation by us

14.1 We reserve the right to cancel the contract between us if we cannot fulfil your booking due to stock or availability

14.2 If we do cancel your contract we will notify you by e-mail and will refund any sum paid as soon as possible but in any event within 30 days of your booking to your original method of payment

15. Limitation of Liability

Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

16. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 21 The Paddock, Earlsheaton, Dewsbury, West Yorkshire, WF12 8BY or in electronic format and all notices from us to you will be displayed on our website from time to time.

17. Changes to legal notices

We reserve the right to change these terms and conditions at any time and you should look through them as often as possible.

18. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

19. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

20. Privacy and Cookie Policy

You acknowledge and agree to be bound by the terms of our privacy and cookie policies. To read our Cookie Policy click here. To read our Privacy policy click here.

21. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

22. Intellectual Property

The trade marks, names, copyright, logos and all other intellectual property displayed in all material or content on this Website is vested in us. Nothing contained on this website should be construed as granting any licence or right to use any intellectual property for commercial use without the express authorisation of Pretty Seating.

23. External Links

External links to third party sites may be provided to add value and for your convenience, but they are beyond the control of Pretty Seating and no responsibility can be taken as to their content, availability, products, goods, privacy practices, terms and conditions of use or advertising.

No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Pretty Seating.

24. Public Forums and User Submissions

Pretty Seating is not responsible for any material submitted to the public areas of the website by you (which includes but not exclusive to blogs, boards, hosted pages). Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Pretty Seating.

We reserve the right to remove any material submitted or posted by you in the public areas without notice to you if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:
  • defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties
  • publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information
  • post or upload files that contain viruses, corrupted or any other malicious software or programs that may damage the operation of our a third party's computer system and/or network
  • violate any copyright, trade mark, other applicable UK or international laws or intellectual property rights of the website owner or any other third party group
  • submit contents containing marketing or promotional material which is intended to solicit business

25. Indemnity

You agree fully to indemnify our officers, directors, employees, suppliers and agents from and against any loss, liability, claims, damages or expenses, including reasonable legal fees, arising out of a breach of these Terms and Conditions by you or any other person accessing the Website using your personal information.

26. Force Majeure

Pretty Seating shall not be liable to you or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform any of Pretty Seating obligations relating to the Contract if the delay or failure was due to any cause beyond Pretty Seating reasonable control including but not limited to:

Acts of god, fire, explosion, epidemic, flood, war or other national emergency, riot, civil commotion, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), restraint or delays affecting carriers or inability or delay in obtaining supplies of adequate suitable materials (eg fuel), import or export regulations or embargoes (including the failure of the Company's suppliers to obtain any necessary export permits, licenses or other authorisations).Acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority.

Provided that, if any event referred to in clause 26 continues for a period in excess of 30 days, you shall be entitled to give us notice in writing to terminate the Contract.

27. Data Protection

Pretty Seating will take all reasonable precautions to keep the your details and payment secure but unless Pretty Seating is negligent, Pretty Seating will not be liable for unauthorized access to information supplied by the Buyer.

28. Complaints and disputes

If the Buyer has a complaint about the service, the Buyer should contact Pretty Seating by:
  • Post: Please Send to the Address given in the definitions section at the top of this agreement
  • Electronic e-mail to hire@prettyseating.co.uk
  • Telephone on 01924 689675 or 07785774030
Pretty Seating will try to respond in writing to the any complaint within 14 working days of receiving it.